Step 1: Enter Safe Mode
Before you do anything, you need to disconnect your PC from the internet, and don’t use it until you’re ready to clean your PC. This can help prevent the malware from spreading and/or leaking your private data.
If you think your PC may have a malware infection, boot your PC into Microsoft’s Safe Mode. In this mode, only the minimum required programs and services are loaded. If any malware is set to load automatically when Windows starts, entering in this mode may prevent it from doing so. This is important because it allows the files to be removed easier since they’re not actually running or active.
